
Personal details (e.g. name, contact details including, residential address, date of birth, documents such as identity card/passport details / Aadhaar details / PAN / Voter ID/driving license, and/or education details) provided by you to AR Financial Solutions to avail various services from AR Financial Solutions.
Financial details (e.g. income, expenses, and/or credit history) needed as part of the request for some of
AR Financial Solutions products/services;
Images/videos of documents/photos required to avail any of our products/services;
Voice recordings of conversations with AR Financial Solutions customer care agent by you to address your queries/grievances;
Specimen signature(s) or consent for the processing your request.
Subject to applicable laws, AR Financial Solutions may use your Personal Data in its business operations to perform, among other actions, the following:
To check and process your requests submitted to AR Financial Solutions Products/services;
To share with you, updates on changes to the products/services and their terms and conditions;
To take up or investigate any complaints/claims/disputes;
To respond to your queries or feedback submitted by you;
To verify your identity to provide products/services to you;
To monitor and review services from time to time;
To undertake financial/regulatory / management reporting, and create and maintain various risk management models;
For conducting audits and for record-keeping purposes;
For selective offers and promotions.
AR Financial Solutions also uses your Personal Data to fulfil the requirements of applicable laws/regulations and/or court orders / regulatory directives received by AR Financial Solutions.
AR Financial Solutions ("ARFS") may share any Personal Data with the following parties, in connection with and as may be necessary for the conduct of AR Financial Solutions business/operations:
Authorized external third parties/intermediaries or any other service provider who are involved in transaction processing, dispatches, printing/marketing, unless specifically written to AR Financial Solutions to refrain from sharing such information with such parties;
Any regulatory/administrative/legislative authority and/or with the AR Financial Solutions for compliance with any legal, statutory or regulatory requirements for complying applicable laws for the time being in force and/or for the purpose of data storage.
AR Financial Solutions shares such aforesaid information to the aforesaid service providers under strict confidentiality and only on a 'need to know Basis' and for the purposes of lawful functioning of AR Financial Solutions business/operations.
Notwithstanding anything contained, AR Financial Solutions shall not be responsible/liable, either directly or indirectly, for the authenticity/accuracy of the personal/financial information or any other data/information submitted by you and/or for its misuse, not attributable to the acts of AR Financial Solutions, at any time and in any manner whatsoever. In case you feel that any information/data provided by you is inaccurate/deficient or requires updating, then you shall ensure to correct/amend such information/data as soon as possible by getting in touch with AR Financial Solutions. AR Financial Solutions will at all times endeavor to resolve any investor grievances promptly
AR Financial Solutions reserves the right to modify sections of this Privacy Policy at any time without giving any prior notice. Please check this Policy from time to time for any changes.
#23/24, Tripuri Town, Patiala, Punjab. Pin-147001